MrsCarters Services
Block Management
At MrsCarters, we take pride in being your trusted partner for comprehensive block management services tailored to the UK market. With a well-established reputation for excellence, we strive to ensure that your development or block receives meticulous and professional care. Here's why MrsCarters is the ideal choice for overseeing your block:
Financial Management
Collect service charges and ground rents from property owners 🏦
Create and manage budgets for property maintenance and operations 💰
Handle Financial transactions, including payments to contractors and suppliers 💳
Maintenance and Repairs
Organise regular maintenance and repairs of communal areas, facilities, and services 🛠️
Coordinate with contractors, and service providers 🤝
Respond to and resolve maintenance issues promptly ⚡
Compliance and Health & Safety
Ensure compliance with UK law, Policies and health & safety standards ✅
Conduct regular safety inspections and implement necessary improvements 🔍
Manage and update health and safety documentation 📋
Communication and Administration
Act as a point of contact between property owners, residents, and the property management company 🗣️
Handle correspondence, inquiries, and communication 📧
Organise and attend residents’ meetings once a year 🗓️
Insurance Management
Arrange and manage property insurance coverage 🛡️
Assist with insurance claims when necessary 📂
Legal and Lease Compliance
Ensure adherence to lease agreements and property-related legal requirements ⚖️
Manage lease compliance and resolve disputes between property owners or residents 📝
Complete LEP1 forms as part of the leasehold process 📝
Leasehold Services
Administer leasehold services, including extending leases and managing leasehold enfranchisement processes 🏢
Major Works and Projects
Plan and oversee major works, renovations, or improvement projects 🏗️Obtain necessary permissions and approvals for property alterations 🏛️
Record Keeping
Maintain accurate records of property ownership, service charges, and maintenance history 📊
Provide financial and operational reports to property owners 🗂️
Residential Management
At MrsCarters, we are dedicated to being your reliable partner for comprehensive residential property management services, tailored specifically to the UK market. With a strong reputation for excellence, we are committed to ensuring your property receives the highest standard of care and attention. Here’s why MrsCarters is the perfect choice for managing your residential property:
Property Viewings & Portfolio Management
Conduct Viewings 🏘️
Portfolio advice anytime 🌆
Invoice ready for accountants anytime 🔢
Marketing & Tenant Interaction
Advertise on Rightmove, Zoopla & Facebook 🖥️
Respond to tenants fast to minimize damage 🚒
Take a longevity-based approach to avoid empty periods 🕳️
Access & Education
Make sure access is easily granted when needed like re-mortgages 🔑
Educate tenants on why things like damp are occurring in the property 🧑🏻🏫
Fully manage anywhere in England, one contact for your whole portfolio 🏴
Tenant & Property Management
Full comprehensive referencing check including guarantor references if required 🔍
Stress-free takeover: part ways from the previous agent & keep the same tenant/s 🫂
Keep an eye on the local market to maximize your rent & keep your tenant happy 👁️
Communication & Coordination
One point of contact Via Phone, WhatsApp, Facebook, Email or Telegram- whichever is best ⛹️
Organises Gas Safety Inspection, Comprehensive referencing checks, EICR, Inventory, Right to Rent documents, Tenancy agreement, Register Deposit & chase rent payments, Safety Management, Assist with disputes, Add a guarantor to the agreement if necessary ✅
What We Won't Do:
Tenant Selection & Property Refurbishment
Let to the first person that offers if there are red flags 🚩
Ask for refurbishment to be done when unnecessary ✨
Property Monitoring & Maintenance
Forget about your property and the market rental rate 🧐
Persuade the landlord/lady to fix something the tenant has broken 🤼
Cost Responsibility & Professional Fees
Expect you as the Landlord to pick up the bill if it’s clear tenant misuse 💸
Pay a call-out fee to a professional when there is an easy fix from Amazon Prime 🛣️