At Mrs Carters LTD, we are committed to protecting the privacy of our customers and visitors to our website including applicants, tenants & landlords through all data means. This policy sets out how we collect and use personal information, and how we comply with the requirements of the General Data Protection Regulation (GDPR).

What information do we collect? We collect personal information such as name, address, telephone number, email address, and other details that are necessary for the purpose of providing our letting services. We may also collect information about your use of our website, such as your IP address, browser type, and pages accessed.

How do we use your information? We use your personal information to provide our letting services, including managing your tenancy, arranging repairs and maintenance, and communicating with you about your rental property. We may also use your information for marketing purposes, such as sending you newsletters or promotional emails, but only if you have given us permission to do so.

We may share your information with third-party service providers, such as contractors or maintenance companies, for the purpose of providing our letting services. We will never sell your information to third parties for marketing purposes.

How do we protect your information? We take the security of your personal information seriously and have implemented appropriate measures to protect it from unauthorised access, use, or disclosure. We also limit access to your information to those employees who need to know it in order to provide our letting services.

Your rights You have the right to access, correct, or delete your personal information at any time. You also have the right to object to the processing of your information or to restrict its use. To exercise these rights, please contact us using the contact details provided below.

GDPR Compliance:

Mrs Carters LTD is committed to complying with the requirements of the General Data Protection Regulation (GDPR) and to protecting the privacy of our customers and visitors to our website. This includes the following measures:

1. Consent: We will obtain your consent before collecting or processing your personal information, and we will make it easy for you to withdraw your consent at any time.

2. Data minimisation: We will only collect and process personal information that is necessary for the purpose of providing our letting services, and we will not retain it for longer than necessary.

3. Security: We will implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure.

4. Data subject rights: We will respect your rights as a data subject, including your right to access, correct, or delete your personal information, and your right to object to the processing of your information or to restrict its use.

5. Third-party data processors: We will ensure that any third-party service providers we use to process your personal information are also GDPR compliant.

6. Breach notification: In the event of a data breach, we will notify you and the relevant supervisory authority without undue delay.

Contact us: If you have any questions or concerns about our privacy policy or GDPR compliance, please contact us at: info@mrscarters.com